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Resolved -
The network outage affecting the BA and WB buildings has been resolved. Please contact the Service Desk if you experience any more issues.
Feb 17, 14:35 MST
Monitoring -
A fix has been applied and networking should be available at all locations. We will continue to monitor the network closely.
Feb 17, 10:42 MST
Update -
Network functionality has been restored to the Browning Administration building. The Woodbury Business building is still affected.
Feb 17, 10:10 MST
Update -
The network outage is also affecting the Woodbury Business building floor 1.
Feb 17, 09:25 MST
Identified -
We have identified a wired and wireless network outage affecting Browning Administration floor 1, including BA104 and the surrounding offices. Updates will be provided as we learn more.
Feb 17, 09:10 MST
Investigating -
We are investigating reports of a network outage on the first floor of the Browning Administration building. Updates will be provided as we learn more.
Feb 17, 08:54 MST
Resolved -
The Landis outage affecting UVU call centers has been resolved. Please contact the Service Desk if you experience any more issues.
Feb 13, 18:54 MST
Monitoring -
A fix has been applied and calls made to the Enterprise Service Desk, Financial Aid, and Admissions should route normally. We will continue to monitor the phone systems closely.
Feb 13, 15:48 MST
Update -
3rd party software vendor Landis continues to troubleshoot the call queue outage. Additional details will be provided as we learn more.
Feb 13, 10:28 MST
Update -
Calls made to the Enterprise Service Desk, Financial Aid, and Admissions may fail due to an intermittent outage affecting Landis call queues.
Update -
Landis reports that the phone queues outage is intermittent, so calls made to the Enterprise Service Desk and other affected UVU call centers may continue to fail. For non-phone support from the Enterprise Service Desk, please use the support chat or submit a support ticket. For details from Landis, please see the Landis status page.
Feb 10, 08:33 MST
Identified -
We have identified a Landis outage affecting UVU call center phone queues, including the Enterprise Service Desk. If you need support from the Enterprise Service Desk, please use the support chat or submit a support ticket. For details from Landis, please see the Landis status page. Updates will be provided as we learn more.
Feb 10, 08:07 MST
Resolved -
The computer lab login issue in the Computer Science building has been resolved. Please contact the Service Desk if you experience any further issues.
Feb 12, 10:03 MST
Monitoring -
A fix has been applied and logins for the Computer Science lab machines should now be working normally. We will continue to monitor the CS computer labs closely.
Feb 11, 14:39 MST
Investigating -
The login delays are ongoing, and our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available.
Feb 11, 09:14 MST
Identified -
The login issues impacting multiple Computer Science Building lab computers persists, and we are continuing to investigate. Additional updates will be provided as we work towards resolution.
Feb 10, 10:33 MST
Investigating -
We are investigating reports of a delayed and/or failed logins to some of the Computer Science building lab computers. Updates will be provided as we learn more.
Feb 9, 12:16 MST
Resolved -
The outage impacting McGraw Hill Connect access via Canvas has been resolved. Please contact the Service Desk should you encounter further issues.
Feb 10, 16:22 MST
Identified -
Third party content provider McGraw Hill <is reporting an issue preventing students from accessing some content through Canvas. More information will be provided as we learn more.
Feb 10, 14:39 MST
Investigating -
We are investigating an issue that is preventing students from accessing McGraw Hill Connect via Canvas. More information will be provided as we learn more.
Feb 10, 14:28 MST
Resolved -
The outage preventing users from changing their Microsoft account password has been resolved. Please contact the Service Desk if you experience any more issues.
Feb 6, 16:05 MST
Monitoring -
A fix has been applied and users should now be able to change their Microsoft account password. We will continue to monitor closely.
Feb 6, 12:09 MST
Investigating -
We are investigating reports of an outage preventing users from changing their Microsoft account password. Updates will be provided as we learn more.
Feb 6, 10:56 MST