Utah Valley University Status

All Systems Operational

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

Partial Banner Application Navigator Outage

Resolved - The Banner Application Navigator outage has been resolved. Please contact the Service Desk if you experience any more issues.
Dec 12, 09:24 MST

Monitoring - A fix has been applied and Banner services should be available to all users. We will continue to monitor the service status closely.
Dec 11, 19:03 MST

Identified - We have identified a partial Banner Application Navigator outage. Updates will be provided as we learn more.
Dec 11, 17:01 MST

Dec 11, 2025

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

TouchNet Outage

Resolved - The TouchNet outage has been resolved. Please contact the Service Desk if you experience further issues.
Dec 5, 08:28 MST

Monitoring - A fix has been applied and TouchNet should be available to all users. We will continue to monitor this closely.
Dec 4, 13:50 MST

Identified - We have identified a TouchNet outage affecting students ability to pay tuition. Updates will be provided as we learn more.
Dec 4, 11:32 MST

Dec 4, 2025

Windows Hello PIN Login Outage

Resolved - The Windows Hello service outage has been resolved. Please contact the Service Desk if you experience any more issues.
Dec 4, 08:58 MST

Monitoring - A fix has been applied and Windows Hello login should be available to all users. We will continue to monitor the service closely.
Dec 3, 13:49 MST

Identified - We have identified a Windows Hello sign-in outage affecting users' ability to login to Windows using PIN or biometrics, due to a KDC certificate error. Users may log in using their password as a workaround. If you need your UVU Windows password reset, you may request in-person at the Enterprise Service Desk in the LA building hallway, over the phone at 801-863-8000, or online at https://uvu-it.atlassian.net/servicedesk/customer/portal/31/group/117/create/455
Dec 3, 08:50 MST

Investigating - We are investigating reports of a Windows Hello PIN login outage affecting some users' ability to log into Windows. Updates will be provided as we learn more.
Dec 3, 08:33 MST

Dec 3, 2025

Dec 2, 2025

Partial Course Evaluation Outage

Resolved - The partial course evaluation outage has been resolved. Please contact the Service Desk if you experience further issues.
Dec 2, 08:35 MST

Monitoring - A fix has been applied and course evaluations should be available to be sent to all users. We will continue to monitor this closely.
Dec 1, 15:45 MST

Identified - We have identified an outage causing some course evaluations to not be sent. Updates will be provided as we learn more.
Dec 1, 10:15 MST

Dec 1, 2025