Utah Valley University Status

Orientation Submission Outage

Identified - We have identified an outage affecting new student orientation submissions. We have reached out to the vendor for support. Updates will be provided as we learn more.
Apr 25, 2025 - 17:46 MDT

Investigating - We are investigating reports of a outage affecting new student orientation submissions. Updates will be provided as we learn more.
Apr 25, 2025 - 16:45 MDT

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2025

Unresolved incident: Orientation Submission Outage.

Apr 24, 2025

Degraded Jira and Confluence Performance

Resolved - The degraded performance affecting Atlassian Jira and Confluence has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 24, 09:51 MDT

Identified - We have identified reports of degraded performance affecting Atlassian Jira and Confluence. For more information, please refer to the Atlassian status page linked here: https://status.atlassian.com/
Updates will be provided as we learn more.
Apr 23, 09:20 MDT

Apr 23, 2025

Apr 22, 2025

Scholarship Universe Degraded Performance

Resolved - The degraded performance related to Scholarship Universe has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 22, 15:01 MDT

Monitoring - A fix has been applied and Scholarship Universe should be available and fully operational. We will continue to monitor Scholarship Universe closely.
Apr 22, 13:42 MDT

Investigating - We are investigating reports of degraded performance related to Scholarship Universe. Updates will be provided as we learn more.
Apr 22, 10:26 MDT

Apr 21, 2025

Microsoft Teams User Search Issue

Resolved - The Microsoft Teams search issue has been resolved. Please contact the Service Desk if you experience further issues.
Apr 21, 12:33 MDT

Monitoring - A fix has been applied, and the Microsoft Teams search issue should be resolved now. We will continue to monitor this service closely.
Apr 15, 10:46 MDT

Identified - Investigation of this issue by Microsoft is ongoing.

Workaround: Users that are not appearing in Teams may be made searchable by sending an email to their uvu.edu email address, or searching for a customized email address such as firstname.lastname@uvu.edu.
Apr 2, 16:36 MDT

Investigating - We are investigating reports of an issue with some users in Microsoft Teams not showing up when searched. Updates will be provided as we learn more.
Mar 26, 10:01 MDT

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Multiple Services Outage

Resolved - The Banner, TIMS, MyUVU, Wolverine Track, and other services outage has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 18, 13:51 MDT

Monitoring - A fix has been applied and Banner, TIMS, MyUVU, Wolverine Track, and other services should be available. We will continue to monitor the services closely.
Apr 18, 09:50 MDT

Investigating - We are investigating reports of an outage affecting Banner, TIMS, MyUVU, Wolverine Track, and other services. Updates will be provided as we learn more.
Apr 18, 07:23 MDT

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.