Utah Valley University - StatusPage
All Systems Operational
myUVU Services ? Operational
myUVU General Services ? Operational
myUVU Student Services ? Operational
myUVU Employee Services ? Operational
Box ? Operational
Canvas Operational
Chitester Operational
Dreamspark Operational
DUO ? Operational
Exchange Operational
G Suite ? Operational
Google Docs ? Operational
Google Drive ? Operational
Google Sheets ? Operational
Google Slides ? Operational
Mobility Print Operational
General IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 9, 2020
Resolved - This incident has been resolved. Please contact the Service Desk if you encounter any issues.
Apr 9, 10:34 MDT
Monitoring - POB WMS experienced a brief outage. It has been resolved. We will continue to monitor it closely.
Apr 9, 09:46 MDT
Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Resolved - This incident has been resolved. Please contact the Service Desk if you experience issues reaching resources from the DCVPN.
Apr 3, 11:57 MDT
Monitoring - All reported user issues connecting to resources from the DCVPN have been resolved. Please contact the Service Desk if you are experiencing these issues.
Apr 3, 11:23 MDT
Identified - Some users are experiencing issues connecting to resources from the DCVPN. Please contact the Service Desk if you are experiencing these issues.
Apr 2, 13:49 MDT
Apr 2, 2020
Resolved - This incident has been resolved.
Apr 2, 16:52 MDT
Monitoring - A fix has been applied and service has been restored. Agents have been provided with new login instructions from the Service Desk. Please contact the Service Desk if you continue to experience any issues.
Apr 2, 16:32 MDT
Update - A fix is in progress and the login method will change. We will provide another update with login instructions once service is completely restored.
Apr 2, 12:11 MDT
Identified - All remote desktop/chat support is currently unavailable through Service Desk and other areas due to a login issue. It is being worked on. We will provide an update when we know more.
Apr 2, 08:41 MDT
Resolved - This has been resolved with an infrastructure expansion by Kaltura. Please see their Statuspage incident for more details. https://status.kaltura.com/incidents/6xqylrf6t8s3.
Apr 2, 09:33 MDT
Monitoring - Kaltura MediaSpace is experiencing performance issues that they will be resolving with a scheduled infrastructure expansion. We have received reports of this affecting some UVU classes. Please follow their Statuspage incident for more details. https://status.kaltura.com/incidents/6xqylrf6t8s3
Mar 30, 19:32 MDT
Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 29, 2020
Completed - The scheduled maintenance has been completed.
Mar 29, 15:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 06:00 MDT
Scheduled - The following services may be unavailable during this scheduled maintenance:

Student Services
- Registration and Planning Services
- My Academics Services such as Wolverine Track, Grades, Class List, Degree Information Services
- Paying For My Education Services
Employee Services
- Banner Services
- Payroll and Timeclock
Faculty Services
- Banner Faculty Services
- My Classes Services
Advisor Services
- Advisor Dashboard
- Banner Advisor Services
- Advisor Course Information
Mar 10, 09:15 MDT
Resolved - This issue has been resolved. Please contact the Service Desk if you experience any issues.
Mar 29, 02:00 MDT
Monitoring - The issue has been identified and a fix has been applied. All services are operating normally. We will continue to monitor things closely.
Mar 29, 01:30 MDT
Update - We are continuing to investigate this issue. An update will be provided at 0130 MDT or when we learn more.
Mar 29, 00:31 MDT
Update - Most UVU services including login to myUVU and Canvas are unavailable due to this outage. We are continuing to investigate and will update when we learn more.
Mar 28, 23:56 MDT
Investigating - Main campus is experiencing a major network outage. It is being looked into. An update will be provided when we learn more.
Mar 28, 23:25 MDT
Mar 28, 2020
Resolved - This incident has been resolved.
Mar 28, 14:37 MDT
Monitoring - A fix has been applied and Wolverine Track service has been restored. Please contact the Service Desk if you continue to experience any issues.
Mar 28, 14:14 MDT
Update - We are continuing to investigate this issue. An update will be provided when we learn more.
Mar 28, 13:50 MDT
Update - We are continuing to investigate this issue.
Mar 28, 13:10 MDT
Investigating - Wolverine Track users are currently experiencing errors on the system. It is being worked on.
Mar 28, 13:04 MDT
Mar 27, 2020
Resolved - This incident has been resolved.
Mar 27, 10:56 MDT
Monitoring - Thanksgiving Point network issues have been resolved and Main Campus issues are limited to low impact utility networks. Please contact the Service Desk if you continue to experience issues.
Mar 27, 09:31 MDT
Investigating - We have received reports of network outages at the Main Campus and thanksgiving point. It is being looked into.
Mar 27, 08:54 MDT
Mar 26, 2020

No incidents reported.