Utah Valley University - StatusPage
Identified - We have identified a partial SRI outage that is affecting students ability to submit the survey after filling it out. Please try submitting the survey again after 5-10 minutes. We are working to resolve the issue. Updates will be provided as we learn more.
Apr 29, 16:45 MDT
myUVU Services ? Operational
myUVU General Services ? Operational
myUVU Student Services ? Operational
myUVU Employee Services ? Operational
Accounts & Access ? Operational
Duo ? Operational
Courtesy Account ? Operational
Generic Account ? Operational
Login Help ? Operational
Business Applications & Reporting ? Operational
Banner Application Navigator ? Operational
Data Reports ? Operational
Desktop, Devices, & Printing ? Operational
Printing ? Operational
Bitdefender ? Operational
SPSS ? Operational
NVivo ? Operational
Email, Calendar, & Collaboration ? Operational
Employee Email ? Operational
Student Gmail ? Operational
Teams ? Operational
Video Conferencing ? Operational
Social Media ? Operational
Information Security ? Operational
Spirion ? Operational
Virtual Private Networks ? Operational
Security Standards ? Operational
IT Professional Services ? Operational
Mobile ? Operational
Banner ? Operational
IT Asset Management ? Operational
Repairs ? Operational
Network & Wireless ? Operational
Wireless Network ? Operational
Wired Network ? Operational
VPN ? Operational
Citrix ? Operational
Software & Apps ? Operational
Lucidchart ? Operational
Google Suite ? Operational
Office 365 ? Operational
Adobe ? Operational
Applications ? Operational
Student Software ? Operational
Employee Software ? Operational
Storage, Servers, & Backups ? Operational
Box ? Operational
Dropbox ? Operational
BMI ? Operational
Server Request ? Operational
System Monitoring ? Operational
Cloud Storage ? Operational
Teaching, Learning, & Classrooms ? Degraded Performance
Qualtrics ? Operational
Canvas ? Operational
Campus Labs ? Operational
Copyright ? Operational
SRI ? Degraded Performance
Media Classroom ? Operational
Course Evaluations ? Operational
Telephones & Televisions ? Operational
Audio/Video Support ? Operational
Telephones ? Operational
Websites ? Operational
myUVU ? Operational
Give Feedback ? Operational
OU Campus ? Operational
DocuSign and Edocs ? Operational
General IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021
Resolved - The errors on the Students tab in myUVU have been resolved. Please contact the Service Desk if you experience any more issues.
May 7, 15:22 MDT
Monitoring - A fix has been applied and students should no longer encounter errors on the Students tab in myUVU. We will continue to monitor myUVU closely.
May 7, 10:56 MDT
Investigating - We are investigating reports that users are encountering errors on the Students tab in myUVU. Updates will be provided as we learn more.
May 7, 10:34 MDT
May 6, 2021
Resolved - The Adobe outage affecting Adobe cloud services has been resolved. Please contact the Service Desk if you experience any more issues.
May 6, 15:54 MDT
Monitoring - A fix has been applied and Adobe cloud services appear to be available again. Please contact the Service Desk if you continue to experience issues.
May 6, 14:43 MDT
Identified - We have identified an Adobe outage affecting Adobe cloud services including the ability to sign-in. Updates will be provided as we learn more.
May 6, 14:06 MDT
May 5, 2021
Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
May 5, 13:29 MDT
Monitoring - A fix has been applied and the network should be available at Hangar B. We will continue to monitor the network closely.
May 5, 12:46 MDT
Identified - We have identified a network outage affecting Hangar B. Updates will be provided as we learn more.
May 5, 12:21 MDT
May 4, 2021

No incidents reported.

May 3, 2021
Completed - The scheduled maintenance has been completed.
May 3, 16:01 MDT
Update - We have been notified that the Wasatch Campus power outage may need to extend until 4 p.m.
May 3, 14:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 10:00 MDT
Scheduled - Rocky Mountain Power will shut off power to the Wasatch Campus on May 3, between the hours of 10 a.m. and 2 p.m. Monday’s interruption is necessary for Rocky Mountain Power to transfer service and it is deemed critical to preserve their system’s safety & reliability. It is recommended that sensitive electronics remain unplugged during the planned interruption as a precaution.
Apr 30, 15:59 MDT
May 2, 2021

No incidents reported.

May 1, 2021
Completed - The scheduled maintenance has been completed.
May 1, 08:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 05:00 MDT
Scheduled - The following services may be unavailable during this scheduled maintenance:

Student Services
- Registration and Planning Services
- My Academics Services such as Wolverine Track, Grades, Class List, Degree Information Services
- Paying For My Education Services

Employee Services
- Banner Services
- Payroll and Timeclock

Faculty Services
- Banner Faculty Services
- My Classes Services

Advisor Services
- Advisor Dashboard
- Banner Advisor Services
- Advisor Course Information
Apr 23, 08:10 MDT
Apr 30, 2021

No incidents reported.

Apr 29, 2021

Unresolved incident: Partial SRI Outage.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021
Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
Apr 26, 17:38 MDT
Monitoring - A fix has been applied and all services appear to be available again. Please contact the Service Desk if you continue to experience issues.
Apr 26, 16:47 MDT
Identified - We have identified a myUVU outage affecting enrollment task information for all semesters. Updates will be provided as we learn more.
Apr 26, 16:10 MDT
Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.