Utah Valley University Status

Summer 2021 Registration Outage

Identified - We have identified a registration outage affecting Summer 2021. Updates will be provided as we learn more.
Apr 21, 01:22 MDT

Investigating - We are investigating reports of a Summer 2021 registration outage. Updates will be provided as we learn more.
Apr 21, 00:55 MDT

myUVU Services Partial Outage

myUVU General Services Operational

myUVU Student Services Partial Outage

myUVU Employee Services Operational

Accounts & Access Operational

Duo Operational

Courtesy Account Operational

Generic Account Operational

Business Applications & Reporting Operational

Banner Application Navigator Operational

Data Reports Operational

Desktop, Devices, & Printing Operational

Printing Operational

Bitdefender Operational

SPSS Operational

NVivo Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Video Conferencing Operational

Social Media Operational

Information Security Operational

Spirion Operational

Virtual Private Networks Operational

Security Standards Operational

IT Professional Services Operational

Mobile Operational

Banner Operational

IT Asset Management Operational

Repairs Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

VPN Operational

Citrix Operational

Software & Apps Operational

Lucidchart Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

Applications Operational

Student Software Operational

Employee Software Operational

Storage, Servers, & Backups Operational

Box Operational

Dropbox Operational

BMI Operational

Server Request Operational

System Monitoring Operational

Cloud Storage Operational

Teaching, Learning, & Classrooms Operational

Qualtrics Operational

Canvas Operational

Campus Labs Operational

SRI Operational

Media Classroom Operational

Course Evaluations Operational

Telephones & Televisions Operational

Audio/Video Support Operational

Telephones Operational

Websites Operational

myUVU Operational

Give Feedback Operational

OU Campus Operational

DocuSign and Edocs Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 21, 2021

Unresolved incident: Summer 2021 Registration Outage.

Apr 20, 2021

Civitas Outage

Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
Apr 20, 16:33 MDT

Monitoring - A fix has been applied and Civitas should be available. We will continue to monitor Civitas closely.
Apr 20, 16:18 MDT

Investigating - We are investigating reports of a Civitas outage affecting Illume Students, Illume Courses, and Illume Impact. Schedule Wizard may also be impacted. Updates will be provided as we learn more.
Apr 20, 10:52 MDT

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

System maintenance is scheduled for Sunday, April 11th from 6 AM to 6 PM. Some services in myUVU will be unavailable. Canvas is expected to remain available.

Completed - The scheduled maintenance has been completed.
Apr 11, 17:31 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 06:00 MDT

Scheduled - The following services may be unavailable during this scheduled maintenance:

Student Services
- Registration and Planning Services
- My Academics Services such as Wolverine Track, Grades, Class List, Degree Information Services
- Paying For My Education Services

Employee Services
- Banner Services
- Payroll and Timeclock

Faculty Services
- Banner Faculty Services
- My Classes Services

Advisor Services
- Advisor Dashboard
- Banner Advisor Services
- Advisor Course Information
Mar 21, 07:22 MDT

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

Banner App Nav Outage

Resolved - The Banner App Nav outage has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 7, 09:42 MDT

Monitoring - A fix has been applied and Banner App Nav should be available. We will continue to monitor Banner App Nav closely.
Apr 6, 16:05 MDT

Identified - We are continuing to work on a fix for this issue.
Apr 6, 15:15 MDT

Update - We are continuing to monitor for any further issues.
Apr 6, 15:14 MDT

Monitoring - A fix has been applied and myUVU Authentication should be available. We will continue to monitor myUVU Authentication closely.
Apr 6, 15:05 MDT

Update - We have identified a potential cause as the source of the outage we are discussing potential solutions.
Apr 6, 14:22 MDT

Update - We are continuing to work on a fix for this issue.
Apr 6, 13:26 MDT

Identified - We have identified a Banner App Nav outage. Updates will be provided as we learn more.
Apr 6, 13:18 MDT

Update - We are continuing to investigate this issue.
Apr 6, 13:04 MDT

Investigating - We are investigating reports of a partial Banner App Nav outage. Updates will be provided as we learn more.
Apr 6, 12:27 MDT

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