Utah Valley University - StatusPage
Partial Xfinity access to canvas Outage
Monitoring - A fix has been applied and Canvas should be available for Xfinity users again. We will continue to monitor closely.
Jan 22, 17:24 MST
Investigating - We are investigating reports of a outage involving access to Canvas from users on Xfinity connections. Updates will be provided as we learn more.
Jan 22, 13:10 MST
myUVU Services ? Operational
myUVU General Services ? Operational
myUVU Student Services ? Operational
myUVU Employee Services ? Operational
Accounts & Access ? Operational
Duo ? Operational
Courtesy Account ? Operational
Generic Account ? Operational
Login Help ? Operational
Business Applications & Reporting ? Operational
Banner Application Navigator ? Operational
Data Reports ? Operational
Desktop, Devices, & Printing ? Operational
Printing ? Operational
Bitdefender ? Operational
SPSS ? Operational
NVivo ? Operational
Email, Calendar, & Collaboration ? Operational
Employee Email ? Operational
Student Gmail ? Operational
Teams ? Operational
Video Conferencing ? Operational
Social Media ? Operational
Information Security ? Operational
Spirion ? Operational
Virtual Private Networks ? Operational
Security Standards ? Operational
IT Professional Services ? Operational
Mobile ? Operational
Banner ? Operational
IT Asset Management ? Operational
Repairs ? Operational
Network & Wireless ? Operational
Wireless Network ? Operational
Wired Network ? Operational
VPN ? Operational
Citrix ? Operational
Software & Apps ? Operational
Lucidchart ? Operational
Google Suite ? Operational
Office 365 ? Operational
Adobe ? Operational
Applications ? Operational
Student Software ? Operational
Employee Software ? Operational
Storage, Servers, & Backups ? Operational
Box ? Operational
Dropbox ? Operational
BMI ? Operational
Server Request ? Operational
System Monitoring ? Operational
Cloud Storage ? Operational
Teaching, Learning, & Classrooms ? Operational
Qualtrics ? Operational
Canvas ? Operational
Campus Labs ? Operational
Copyright ? Operational
SRI ? Operational
Media Classroom ? Operational
Course Evaluations ? Operational
Telephones & Televisions ? Operational
Audio/Video Support ? Operational
Telephones ? Operational
Websites ? Operational
myUVU ? Operational
Give Feedback ? Operational
OU Campus ? Operational
DocuSign and Edocs ? Operational
General IT Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

Unresolved incident: Partial Xfinity access to canvas Outage.

Jan 21, 2021

No incidents reported.

Jan 20, 2021
File upload Outage
Resolved - The File upload outage affecting Financial Aid and Residency applications has been resolved. Please contact the Service Desk if you experience any more issues.
Jan 20, 21:12 MST
Monitoring - A fix has been applied and File upload should be available for Financial Aid and Residency applications . We will continue to monitor closely.
Jan 20, 20:28 MST
Identified - We have identified a file upload outage affecting Financial Aid and Residency applications. Updates will be provided as we learn more.
Jan 20, 18:36 MST
Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
Access problems with UVU Applications
Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
Jan 16, 12:55 MST
Monitoring - The UVU systems impacted by this issue have recovered and are available. Please contact the Service Desk if you are still experiencing issues.
Jan 16, 10:21 MST
Identified - We have identified the issue and applied a fix. Most services have been restored. Please contact the Service Desk if you are having problems accessing UVU applications.
Jan 16, 09:47 MST
Investigating - We are investigating an issue affecting access to multiple UVU applications. Updates will be provided as we learn more.
Jan 16, 09:06 MST
Registration Outage
Resolved - This incident has been resolved. Please contact the Service Desk if you continue to experience issues.
Jan 16, 12:54 MST
Monitoring - UVU registration services have been restored. Please call the Service Desk if you continue to encounter any registration problems.
Jan 16, 12:34 MST
Identified - The UVU registration process appears to be down. IT staff is looking into it.
Jan 16, 12:01 MST
Jan 15, 2021
uvu.jobs Website and PeopleAdmin Outage
Resolved - The uvu.jobs website and PeopleAdmin outage has been resolved. Please contact the Service Desk if you experience any more issues.
Jan 15, 14:11 MST
Monitoring - A fix has been applied and the uvu.jobs website and PeopleAdmin should be available to all users again. We will continue to monitor this closely.
Jan 15, 13:29 MST
Identified - We have identified an outage affecting the uvu.jobs website and PeopleAdmin. The vendor has been notified and is working on it. Updates will be provided as we learn more.
Jan 15, 13:01 MST
Jan 14, 2021
my.uvu Outage
Resolved - myUVU is working well again. Please contact the Service Desk if you experience further issues.
Jan 14, 00:58 MST
Monitoring - A fix has been applied to myUVU. We will continue to monitor this closely.
Jan 13, 21:46 MST
Identified - We have identified an issue which prevents logging into myUVU. Updates will be provided as we learn more.
Jan 13, 21:34 MST
Jan 13, 2021
MS Teams and One Note Sync Issues
Resolved - OneNote is syncing correctly again. Please contact the Service Desk if you experience further issues.
Jan 13, 21:16 MST
Monitoring - A fix has been applied by Microsoft and syncing should be available for OneNote . We will continue to monitor this closely.
Jan 13, 15:47 MST
Update - Update: It appears that MS Teams is also experiencing intermittent connectivity issues. Further updates will be posted as we get more information from Microsoft.
Jan 13, 12:15 MST
Identified - We have identified an issue preventing OneNote from syncing sometimes. Updates will be provided as we learn more.
Jan 13, 10:39 MST
Jan 12, 2021

No incidents reported.

Jan 11, 2021
OneNote Sync Issues
Resolved - OneNote is syncing correctly again. Please conact the Service Desk if you experience further issues.
Jan 11, 17:05 MST
Identified - We have identified an issue preventing OneNote from syncing with other platforms like Teams. Updates will be provided as we learn more.
Jan 11, 13:11 MST
Partial wireless outage
Resolved - The wireless outage has been resolved. Please contact the Service Desk if you experience any more issues.
Jan 11, 15:30 MST
Monitoring - A fix has been applied and wireless should be available to all users. We will continue to monitor the wireless network closely.
Jan 11, 13:12 MST
Update - We have identified a partial wireless network outage affecting some users in the WB, CS, LC, CB, SC and FL buildings. Updates will be provided as we learn more.
Jan 11, 10:08 MST
Identified - We have identified a partial wireless network outage affecting some users across campus. Updates will be provided as we learn more.
Jan 11, 10:00 MST
Wolverine Track outage
Resolved - A fix has been applied and Wolverine Track is working again. Please contact the Service Desk if you experience further issues.
Jan 11, 11:04 MST
Monitoring - A fix has been applied and Wolverine Track is working again. Please contact the Service Desk if you experience further issues.
Jan 11, 10:07 MST
Identified - We have identified an outage affecting Wolverine Track. Updates will be provided as we learn more.
Jan 11, 10:00 MST
Jan 10, 2021

No incidents reported.

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