Update - A remediation for the issues impacting the functionality of multiple UVU systems and workstations has been identified and is the process of being deployed. Many UVU systems have been restored to full functionality, and more systems will be restored over the next few business days. Further updates will be provided as they become available. If you require immediate assistance with any UVU services or systems, please contact the Service Desk here: https://uvu-it.atlassian.net/servicedesk/customer/portal/31
Jul 19, 2024 - 15:59 MDT
Update - The issue impacting applications for admission to UVU is presently resolved. This outage is impacting multiple UVU systems, which may result in fluctuating availability of UVU systems while we work towards a resolution. Additional information will be posted as it becomes available. If you require immediate assistance with any UVU systems, please contact the Service Desk here: https://uvu-it.atlassian.net/servicedesk/customer/portal/31
Jul 19, 2024 - 09:32 MDT
Update - This outage is also affecting applications to UVU. If you are currently in the process of application to UVU, please
contact the Service Desk here: https://uvu-it.atlassian.net/servicedesk/customer/portal/31

Updates will be provided as we learn more.

Jul 19, 2024 - 09:04 MDT
Identified - We have identified an issue affecting many UVU Windows devices, leading to system crashes.
Desktops and other services may be affected. We are working to resolve the issue.
Updates will be provided as we learn more.

Jul 19, 2024 - 04:34 MDT
myUVU Services ? Partial Outage
myUVU General Services ? Partial Outage
myUVU Student Services ? Partial Outage
myUVU Employee Services ? Partial Outage
Teaching, Learning, & Classrooms ? Operational
Canvas ? Operational
SRI ? Operational
Classroom Streaming Services ? Operational
Audio/Video Support ? Operational
Citrix Virtual Lab ? Operational
Tutor Schedule System ? Operational
Network & Wireless ? Operational
Wireless Network ? Operational
Wired Network ? Operational
Virtual Private Networks ? Operational
Registration and Planning ? Operational
Banner ? Operational
Wolverine Track ? Operational
Advisor Dashboard ? Operational
Class Registration ? Operational
Accounts & Access ? Operational
Duo ? Operational
UVU Accounts ? Operational
Password Management Tools ? Operational
Software, Websites & Apps ? Operational
Google Suite ? Operational
Office 365 ? Operational
Adobe ? Operational
myUVU ? Operational
Employee and HR Services ? Operational
Banner Application Navigator ? Operational
TIMS Employee Time Management ? Operational
HR and Hiring Services ? Operational
Campus Services ? Operational
Printing ? Operational
Power ? Operational
SLSS Services ? Operational
Campus Scheduling Services ? Operational
Email, Calendar, & Collaboration ? Operational
Employee Email ? Operational
Student Gmail ? Operational
Teams ? Operational
Data Reports ? Operational
Atlassian ? Operational
Telephones ? Operational
IT Professional Services ? Operational
IT Asset Management ? Operational
MS Threat Protection ? Operational
Jira Service Management ? Operational
Ask Wilson Chatbot ? Operational
Bitdefender ? Operational
Bitlocker ? Operational
OU Campus ? Operational
Storage, Servers, & Backups ? Operational
Box ? Operational
Virtualization ? Operational
Payments and POS Services ? Operational
Dining and POS Services ? Operational
Tuition Payment Services ? Operational
Financial Aid Services ? Operational
General IT Services ? Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Adobe Sign Maintenance Jul 22, 2024 15:00-17:00 MDT
Adobe Sign will be updated on July 22, 2024. This will cause a one- to two-hour downtime where all contents including templates, workflows, etc. will be unavailable until the migration is complete
Posted on Jul 16, 2024 - 15:00 MDT
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - The my.uvu.edu outage has been resolved. Please contact the Service Desk if you experience any more issues.
Jul 19, 04:19 MDT
Monitoring - A fix has been applied and my.uvu.edu should be available to all users. We will continue to monitor my.uvu.edu closely.
Jul 19, 01:48 MDT
Investigating - We are investigating reports of a my.uvu.edu outage. Updates will be provided as we learn more.
Jul 19, 01:22 MDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - The Internet outage affecting Wasatch Campus has been resolved. Please contact the Service Desk if you experience further issues.
Jul 10, 14:01 MDT
Monitoring - A fix has been applied and internet should now be up at Wasatch Campus. We will continue to monitor this issue closely.
Jul 10, 11:56 MDT
Investigating - We are investigating reports of a potential internet outage at the UVU Wasatch Campus. Updates will be provided as we learn more.
Jul 10, 10:32 MDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.