Utah Valley University Status

registration outage

Identified - We have identified a Registration outage affecting all students. Updates will be provided as we learn more.
Dec 2, 09:24 MST

myUVU Services Partial Outage

myUVU General Services Operational

myUVU Student Services Partial Outage

myUVU Employee Services Operational

Accounts & Access Operational

Duo Operational

Courtesy Account Operational

Generic Account Operational

Business Applications & Reporting Operational

Banner Application Navigator Operational

Data Reports Operational

Desktop, Devices, & Printing Operational

Printing Operational

Bitdefender Operational

SPSS Operational

NVivo Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Video Conferencing Operational

Social Media Operational

Information Security Operational

Spirion Operational

Virtual Private Networks Operational

Security Standards Operational

IT Professional Services Operational

Mobile Operational

Banner Operational

IT Asset Management Operational

Repairs Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

VPN Operational

Citrix Operational

Software & Apps Operational

Lucidchart Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

Applications Operational

Student Software Operational

Employee Software Operational

Storage, Servers, & Backups Operational

Box Operational

Dropbox Operational

BMI Operational

Server Request Operational

System Monitoring Operational

Cloud Storage Operational

Teaching, Learning, & Classrooms Operational

Qualtrics Operational

Canvas Operational

Campus Labs Operational

SRI Operational

Media Classroom Operational

Course Evaluations Operational

Telephones & Televisions Operational

Audio/Video Support Operational

Telephones Operational

Websites Operational

myUVU Operational

Give Feedback Operational

OU Campus Operational

DocuSign and Edocs Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 2, 2020

Wolverine Track Upgrade Issues

Resolved - The recent Wolverine Track / Degree Works upgrade issue is resolved. Please contact the Service Desk if you are still seeing this issue.
Dec 2, 09:17 MST

Update - Most services have been restored and efforts to verify the data will continue through Tuesday. Please contact the Service Desk if you are still seeing this issue.
Nov 30, 15:50 MST

Identified - We have identified some issues with the recent Wolverine Track / Degree Works upgrade. Transfer credit is not applying properly and What-If Audits are not functioning. IT staff is working on the issue and restoring the missing data. Please contact the Service Desk if you are affected by this issue.
Nov 30, 12:20 MST

Dec 1, 2020

No incidents reported.

Nov 30, 2020

SC Network outage

Resolved - The Network outage in the SC building has been resolved. Please contact the Service Desk if you experience any more issues.
Nov 30, 10:58 MST

Monitoring - A fix has been applied and the network should be available in the SC building. We will continue to monitor closely.
Nov 30, 09:07 MST

Identified - We have identified a partial Network outage affecting the SC Building due to power loss. Updates will be provided as we learn more.
Nov 30, 08:48 MST

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

Wolverine Track system maintenance is scheduled for November 20th from 10 PM through Wednesday, November 25 at midnight. Wolverine Track will not be available during this time.

Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:01 MST

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 15:42 MST

Scheduled - Wolverine Track system maintenance is scheduled for November 20th from 10 PM through Wednesday, November 25 at midnight. Wolverine Track will not be available during this time. All other services including student registration and Canvas are expected to remain available.
Nov 11, 13:52 MST

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

Nov 19, 2020

No incidents reported.

Nov 18, 2020

Partial Wireless Outage

Resolved - The partial wireless outage has been resolved. Please contact the Service Desk if you experience any more issues.
Nov 18, 13:56 MST

Monitoring - A fix has been applied and wireless should be available to all users across campus. We will continue to monitor the wireless network closely.
Nov 18, 13:32 MST

Identified - We have identified a partial wireless outage affecting some users across campus. A fix is being applied. Updates will be provided as we learn more.
Nov 18, 13:10 MST

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