Scala ContentManager Login Issue

Incident Report for Utah Valley University

Resolved

The Scala ContentManager partial outage has been resolved. Please contact 801-863-1111, or send an email to digitaldisplay@uvu.edu if you experience any more issues.
Posted Feb 22, 2023 - 12:47 MST

Monitoring

A fix has been applied and Scala Content Manager Login should be available to all users. We will continue to monitor Scala Content Manager closely. Please contact 801-863-1111, or send an email to digitaldisplay@uvu.edu if you experience any issues.
Posted Feb 22, 2023 - 10:09 MST

Identified

We have identified a partial outage affecting users ability to log into the Scala ContentManager with their Active Directory credentials. Scala players will continue to function normally and any content uploaded and queued will run as scheduled. Updates will be provided as we learn more. Please contact 801-863-1111, or send an email to digitaldisplay@uvu.edu for any questions.
Posted Feb 22, 2023 - 07:49 MST
This incident affected: General IT Services.