Partial Point of Sales Outage

Incident Report for Utah Valley University

Resolved

The Point of Sale outage affecting card based transactions has been resolved. Please contact the Service Desk if you experience any more issues.
Posted May 05, 2023 - 14:14 MDT

Monitoring

A fix has been applied and Point of Sale services should be available for all card based transactions on campus. We will continue to monitor Point of Sale services closely.
Posted May 05, 2023 - 09:52 MDT

Identified

We have identified a partial Point of Sale outage affecting the UVU Campus Store's ability to take card based transactions. Updates will be provided as we learn more.
Posted May 04, 2023 - 11:34 MDT

Investigating

We are investigating reports that the UVU Campus Store is unable to process some forms of payment. Updates will be provided as we learn more.
Posted May 04, 2023 - 08:58 MDT
This incident affected: Payments and POS Services (Dining and POS Services).