Atlassian Products Degraded Performance

Incident Report for Utah Valley University

Resolved

The Atlassian products outage has been resolved. Please contact the Service Desk if you experience further issues.
Posted Jun 04, 2025 - 20:52 MDT

Monitoring

The vendor is reporting this issue has been resolved and the previously impacted Atlassian products should be functioning normally. We will continue to monitor the Atlassian products closely.
Posted Jun 04, 2025 - 18:42 MDT

Identified

The vendor has reported degraded performance for Atlassian products including Jira, JSM, and Confluence. Updates will be provided as we learn more.
Posted Jun 04, 2025 - 11:39 MDT
This incident affected: myUVU Services (myUVU General Services, myUVU Student Services, myUVU Employee Services), IT Professional Services (Jira Service Management), and Email, Calendar, & Collaboration (Atlassian).