Utah Valley University Status

Partial connectivity issue to UVU websites

Investigating - We have identified an issue with some internet service providers not allowing users to connect to UVU websites. Updates will be provided as we learn more.
Apr 25, 2024 - 09:14 MDT

myUVU Services Degraded Performance

myUVU General Services Degraded Performance

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Operational

Employee Email Operational

Student Gmail Operational

Teams Operational

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2024

No incidents reported today.

Apr 25, 2024

Unresolved incident: Partial connectivity issue to UVU websites.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

System maintenance is scheduled for Saturday, April 20th, from 6 AM to 3:30 PM. Some services in myUVU will be unavailable. Canvas is expected to remain available.

Completed - The scheduled maintenance has been completed.
Apr 20, 15:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 06:00 MDT

Scheduled - System maintenance is scheduled for Saturday, April 20th, from 6 AM to noon.
Some services in myUVU will be unavailable. Canvas is expected to remain available.

The following services may be unavailable during this scheduled maintenance:

Student Services
- Registration and Planning Services
- My Academics Services such as Wolverine Track, Grades, Class List, Degree Information Services
- Paying For My Education Services
Employee Services
- Banner Services
- Payroll and Timeclock
Faculty Services
- Banner Faculty Services
- My Classes Services
Advisor Services
- Advisor Dashboard
- Banner Advisor Services
- Advisor Course Information
Apr 13, 08:10 MDT

Apr 19, 2024

No incidents reported.

Apr 18, 2024

Partial Wi-Fi Outage

Resolved - The Eduroam Wi-FI outage has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 18, 14:19 MDT

Monitoring - A fix has been applied and Eduroam Wi-Fi should be available to UVU personnel. We will continue to monitor it closely.
Apr 18, 11:00 MDT

Investigating - We are investigating reports of Wi-Fi outages across campus. Updates will be provided as we learn more.
Apr 18, 08:50 MDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

UVU Websites Outage

Resolved - The outage impacting off-campus access to multiple UVU sites has been resolved. Please contact the Service Desk if you experience further issues.
Apr 16, 15:56 MDT

Monitoring - A fix has been applied for the issue affecting off-campus access to multiple uvu.edu sites and all service has been restored. We will continue to monitor.
Apr 16, 13:36 MDT

Identified - We have identified a major outage affecting off-campus access to several UVU websites. On-campus access is not impacted. Updates will be provided as they become available.
Apr 16, 13:08 MDT

Investigating - We are investigating reports of UVU Website outages off-campus. Updates will be provided as we learn more.
Apr 16, 12:54 MDT

Apr 15, 2024

Partial Network Outage

Resolved - The network outage affecting the AX building has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 15, 16:31 MDT

Monitoring - A fix has been applied and the network should be available at the AX building. We will continue to monitor it closely.
Apr 15, 16:02 MDT

Identified - We have identified a partial network outage affecting the AX building. Updates will be provided as we learn more.
Apr 15, 09:39 MDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.