Banner App Nav Outage

Incident Report for Utah Valley University

Resolved

The Banner App Nav outage has been resolved. Please contact the Service Desk if you experience any more issues.

Posted Apr 07, 2021 - 09:42 MDT

Monitoring

A fix has been applied and Banner App Nav should be available. We will continue to monitor Banner App Nav closely.

Posted Apr 06, 2021 - 16:05 MDT

Identified

We are continuing to work on a fix for this issue.

Posted Apr 06, 2021 - 15:15 MDT

Update

We are continuing to monitor for any further issues.

Posted Apr 06, 2021 - 15:14 MDT

Monitoring

A fix has been applied and myUVU Authentication should be available. We will continue to monitor myUVU Authentication closely.

Posted Apr 06, 2021 - 15:05 MDT

Update

We have identified a potential cause as the source of the outage we are discussing potential solutions.

Posted Apr 06, 2021 - 14:22 MDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 06, 2021 - 13:26 MDT

Identified

We have identified a Banner App Nav outage. Updates will be provided as we learn more.

Posted Apr 06, 2021 - 13:18 MDT

Update

We are continuing to investigate this issue.

Posted Apr 06, 2021 - 13:04 MDT

Investigating

We are investigating reports of a partial Banner App Nav outage. Updates will be provided as we learn more.

Posted Apr 06, 2021 - 12:27 MDT

This incident affected: myUVU Services (myUVU General Services, myUVU Student Services, myUVU Employee Services) and Employee and HR Services (Banner Application Navigator).