Student/Employee Account Creation Service Degradation

Incident Report for Utah Valley University

Resolved

The account creation service degradation has been resolved. Please contact the Service Desk if you experience any more issues.

Posted Mar 26, 2024 - 15:03 MDT

Monitoring

A fix has been applied and account creation should be fully operational. We will continue to monitor the system closely.

Posted Mar 26, 2024 - 08:54 MDT

Identified

We have identified an account creation service degradation resulting in delays for all new users. Updates will be provided as we learn more.

Posted Mar 25, 2024 - 09:24 MDT

This incident affected: General IT Services.