Teams User Search Function Partial Outage

Incident Report for Utah Valley University

Resolved

The partial outage affecting users not being searchable in Microsoft Teams has been resolved. Please contact the Service Desk if you experience any more issues.
Posted Sep 05, 2025 - 14:37 MDT

Identified

We have identified a partial outage affecting users not being searchable in Microsoft Teams. Updates will be provided as we learn more.
Posted Aug 26, 2025 - 14:45 MDT

Investigating

We are investigating reports of a partial outage regarding users not being searchable in Microsoft Teams. Updates will be provided as we learn more.

Workaround: Users that are not appearing in Teams may be made searchable by sending an email to their uvu.edu email address, or searching for a customized email address such as firstname.lastname@uvu.edu.
Posted Aug 13, 2025 - 13:47 MDT
This incident affected: Email, Calendar, & Collaboration (Teams).