DUO T-Mobile Issue
Incident Report for Utah Valley University
Resolved
This DUO Outage does not effect UVU's use of authentication.
Posted Jun 15, 2020 - 16:23 MDT
Update
Update - Duo has identified this as a carrier level issue affecting T-Mobile. We are working with our partners and the carrier to resolve this as quickly as possible.
Posted Jun 15, 2020 - 14:44 MDT
Identified
Identified - DUO has identified an issue with Phone Call and SMS deliveries to T-Mobile phone numbers and is working to correct the issue as soon as possible. All other authentication factors are working normally (Duo Push, U2F, hardware token, etc.)
Posted Jun 15, 2020 - 14:29 MDT
This incident affected: Accounts & Access (Duo).