Ellucian Payments Outage

Incident Report for Utah Valley University

Resolved

The Ellucian payments outage affecting graduate admissions application has been resolved. Please contact the Service Desk if you experience any more issues.

Posted Apr 05, 2024 - 09:30 MDT

Identified

We have identified an Ellucian payments outage preventing graduate admissions application payments for all users.
For more info, see https://status.elluciancloud.com/incidents/d0j763xzs483

Posted Apr 03, 2024 - 09:40 MDT

Monitoring

A fix has been applied and the ability to submit admission applications should be available to all users. We will continue to monitor it closely.

Posted Apr 02, 2024 - 21:47 MDT

Identified

We have identified an Ellucian payment outage affecting the ability to submit an admissions application. Updates will be provided as we learn more.

Posted Apr 02, 2024 - 12:01 MDT

This incident affected: myUVU Services (myUVU General Services, myUVU Student Services, myUVU Employee Services).