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The Windows Hello PIN outage has been resolved. Please contact the Service Desk if you experience any more issues.
Posted Nov 18, 2025 - 13:47 MST
Monitoring
A fix has been applied and the Windows Hello PIN login should be available to all users. We will continue to monitor the Windows Hello PIN login closely.
Posted Nov 18, 2025 - 10:25 MST
Identified
We have identified a Windows Hello PIN login outage affecting some users' ability to log into Windows. Users may log in using their password as a workaround. If you need your UVU Windows password reset, you may request one in person at the Enterprise Service Desk in the LA building hallway, over the phone at 801-863-8000, or online at https://uvu-it.atlassian.net/servicedesk/customer/portal/31/group/117/create/455
Posted Nov 18, 2025 - 09:20 MST
Investigating
We are investigating reports of a Windows Hello PIN login outage affecting some users' ability to log into Windows. Updates will be provided as we learn more.
Posted Nov 18, 2025 - 09:03 MST
This incident affected: Accounts & Access (UVU Accounts).