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The Service desk call quality issue has been resolved. Please contact the Service Desk if you experience further issues.
Posted Mar 12, 2025 - 10:58 MDT
Monitoring
A fix has been applied and Service Desk call quality has been restored. We will continue to monitor the call quality closely.
Posted Mar 12, 2025 - 08:21 MDT
Investigating
We are investigating reports of poor call quality for users attempting to contact the Service Desk. More information will be provided as we learn more.