Partial Alcatel Outage

Incident Report for Utah Valley University

Resolved

The issues with Alcatel affecting outbound calls has been resolved. Please contact the Service Desk if you experience any more issues.
Posted Dec 06, 2022 - 16:54 MST

Monitoring

A fix has been applied to the Alcatel system. Inbound and outbound calls are now processing properly. We will continue to monitor the Alcatel system closely.
Posted Dec 06, 2022 - 16:35 MST

Identified

We have identified a partial Alcatel outage affecting outbound local and long distance calls. Updates will be provided as we learn more.
Posted Dec 06, 2022 - 09:31 MST
This incident affected: Email, Calendar, & Collaboration (Telephones).