Civitas Learning Email Issue

Incident Report for Utah Valley University

Resolved

The Civitas Learning outage has been resolved. Please contact the Service Desk if you experience any more issues.
Posted Apr 13, 2026 - 13:30 MDT

Monitoring

A fix has been applied by the third-party vendor of Civitas Learning, and the system should be functioning normally for all users. We will continue to monitor Civitas Learning closely.
Posted Apr 13, 2026 - 08:56 MDT

Identified

Third-party technology partner Civitas Learning has identified an issue that may cause emails sent by UVU staff to be delivered to a larger student audience than intended. Until further notice, advisors should refrain from using the group filtering feature in Civitas to send emails. Students are encouraged to verify the accuracy of any emails received from UVU faculty or staff while this issue is being investigated and resolved.
Posted Apr 08, 2026 - 15:42 MDT
This incident affected: General IT Services.