Partial Xfinity access to canvas Outage

Incident Report for Utah Valley University

Resolved

The Xfinity access to canvas outage has been resolved. Please contact the Service Desk if you experience any more issues.

Posted Jan 25, 2021 - 08:37 MST

Monitoring

A fix has been applied and Canvas should be available for Xfinity users again. We will continue to monitor closely.

Posted Jan 22, 2021 - 17:24 MST

Investigating

We are investigating reports of a outage involving access to Canvas from users on Xfinity connections. Updates will be provided as we learn more.

Posted Jan 22, 2021 - 13:10 MST

This incident affected: Teaching, Learning, & Classrooms (Canvas).